Return & Refund Policy
Last Updated: September 1, 2026
At Squiggy Tees, we take pride in creating and carefully packaging every order. Because many of our products are custom-made, we want to make sure you understand our return and refund policy before placing your order.
Returns
We accept returns on eligible non-customized items within 30 days of delivery.
To be eligible for a return, the item must:
- Be unused and unworn
- Be in its original condition
- Be free from damage, stains, or odors
- Include any original packaging or accessories
Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Custom & Personalized Items
Because custom and personalized products are made specifically for you, we generally cannot accept returns or exchanges for these items due to a change of mind, incorrect size selection, or buyer's remorse.
Please carefully review your order details, including size, color, design, and personalization, before completing your purchase.
If we made an error with your custom order, please contact us and we will work with you to make it right.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please provide:
- Your order number
- A description of the problem
- Clear photos of the item and packaging
After reviewing the issue, we may offer a replacement, store credit, or refund when appropriate.
Refunds
Once your returned item is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Please allow your payment provider additional time to process and post the refund to your account.
Original shipping charges are generally non-refundable, except when the return is due to an error on our part or an item arrives damaged or defective.
Exchanges
We do not guarantee exchanges because many of our products are made to order. If you need a different size or item, you may need to place a new order.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Because we may begin production shortly after an order is placed, cancellation requests are not guaranteed.
Once an order has entered production or shipped, it may no longer be eligible for cancellation.
Final Sale Items
Certain clearance, sale, personalized, custom-made, or otherwise designated items may be considered final sale and may not be eligible for return or refund unless they arrive damaged, defective, or incorrect.
Contact Us
If you have a question about a return, refund, damaged item, or order issue, please contact Squiggy Tees through our shop's customer service contact information.
We appreciate your business and will always do our best to make sure you are happy with your purchase.