Shipping Policy

Processing Times

Thank you for supporting our small business! Each order is carefully prepared, inspected, packaged, and shipped with care.

Most orders are processed and shipped within 1-3 business days. Custom, personalized, or made-to-order items may require additional processing time.

During holidays, promotions, or periods of high order volume, processing times may be longer. We appreciate your patience and understanding.

Shipping

Orders are shipped using the shipping method selected at checkout. Once your order has shipped, you will receive a tracking number when tracking is available.

Please make sure your shipping address is correct before completing your purchase. We are not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.

Delivery Delays

After an order has been shipped, delivery times are controlled by the shipping carrier and are estimates rather than guarantees.

Delays may occur because of weather, holidays, carrier issues, high shipping volumes, or other circumstances outside our control.

If your package is delayed, please allow additional time for delivery and check your tracking information for the latest updates.

Lost or Damaged Packages

We carefully package every order to help prevent damage during shipping. If your package arrives damaged, please contact us as soon as possible with photos of the damaged item and packaging.

If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. We may assist with contacting the carrier, but we cannot guarantee replacement or refunds for packages marked as delivered.

International Orders

International customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country. These charges are not included in the purchase price unless specifically stated.

International delivery times may vary depending on customs processing and the destination country's postal service.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We will do our best to accommodate requests before the order enters production or shipping.

Once an order has been shipped, we may not be able to make changes to the order or shipping address.

Questions

If you have any questions about your order or shipping, please contact us. We're happy to help and appreciate your business!

Thank you for supporting our small business!